BetterUp - Investigating incident – Incident details

Investigating incident

ResolvedDegraded performance1 hour 20 minutes

Affected

BetterUp Platform

Degraded performance from 5:32 AM to 6:52 AM, Operational from 6:52 AM to 6:52 AM

  • UpdateUTC

    Update: False Alarm - No Service Disruption
    This incident has been resolved and confirmed as a false alarm. Our automated monitoring detected an anomaly that, upon investigation, traced back to a routine update made by one of our third-party vendors. There was no actual disruption to service during this period.

    We have confirmed full functionality and updated our monitoring accordingly.

  • ResolvedUTC

    This incident has been resolved.

  • InvestigatingUTC

    We are currently investigating this incident.