BetterUp - Degraded AI experience – Incident details

Degraded AI experience

ResolvedDegraded performance15 hours 7 minutes

Affected

BetterUp Platform

Degraded performance from 8:00 AM to 11:07 PM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    Our Cloud Provider has provided updates that their services are nearly back to fully operational. We expect to see less disruption to BetterUp systems, and will close this incident when the underlying Provider has fully recovered.

  • InvestigatingUTC

    BetterUp is currently experiencing issues with our Cloud Provider. We're monitoring for updates. For now, this may negatively impact experiences across the BetterUp platform. We'll update here as our provider works to resolve issues in their systems.