Duration: 1 hour and 20 minutes

Affected Components: BetterUp Platform

Apr 1, 05:32:15 GMT+0
Investigating - We are currently investigating this incident..

Apr 1, 20:33:08 GMT+0
Resolved - **Update: False Alarm - No Service Disruption** This incident has been resolved and confirmed as a false alarm. Our automated monitoring detected an anomaly that, upon investigation, traced back to a routine update made by one of our third-party vendors. There was no actual disruption to service during this period. We have confirmed full functionality and updated our monitoring accordingly..

Apr 1, 06:52:16 GMT+0
Resolved - This incident has been resolved..

Duration: 15 hours and 8 minutes

Affected Components: BetterUp Platform

Oct 20, 08:00:00 GMT+0
Investigating - BetterUp is currently experiencing issues with our Cloud Provider. We're monitoring for updates. For now, this may negatively impact experiences across the BetterUp platform. We'll update here as our provider works to resolve issues in their systems..

Oct 20, 21:00:30 GMT+0
Identified - Our Cloud Provider has provided updates that their services are nearly back to fully operational. We expect to see less disruption to BetterUp systems, and will close this incident when the underlying Provider has fully recovered. .

Oct 20, 23:07:32 GMT+0
Resolved - This incident has been resolved. .

Duration: 37 minutes

Affected Components: BetterUp Platform

Jul 29, 16:34:46 GMT+0
Investigating - We are currently investigating this incident..

Jul 29, 17:12:15 GMT+0
Resolved - This incident has been resolved..